We researched five and each was assessed against ease of use, training offered, available modules, number of users allowed, system requirements, support offered, and cost-value for money. We were very impressed with donorflex and, based on the fact that it was extremely good value for money, did everything we needed, and more, and the people were genuine and had the charity's best interests at heart, it was an easy decision to switch to them – BREAK senior fundraising officer Sarah Saunders
It was lovely to see you all at the North West roadshow. It was very well organised and presented and I enjoyed it tremendously. I have to say that I have the same enthusiasm about the system as you all have – I've been using it for about 12 years! I always learn something new at these events, which is great! – Cristina O'Reilly, Henshaws
It's been developed in the way that helps us, not just in the way that somebody with an IT brain wants it – Katharine House Hospice head of fundraising Lisa Taylor, on the part donorflex clients play in the database's development
Just wanted to let you know that we've used donorflex for Light Up A Life and Christmas cards and it has been fantastic. It has completely streamlined the procedure and saved a considerable amount of time, especially for Light Up A Life. It's much more professional. If anyone's unsure about the value of training for these procedures, please don't hesitate to pass on my contact details and I'll be happy discuss how effective it has been for us – Sharon Crymble, East Lancashire Hospice
It's knowing the people who support it. You can tailor your relationship with them accordingly, and develop it, rather than having the one-size-fits-all measure, which is no good to anyone. They want individual relationships. They want to feel special – BREAK's Sarah Bunn
All charities of our size, medium to large charities, need this function. We've inputted lots of useful information on the charity side, and donorflex has been fantastic and made it work – Emmaus UK's Nancy Childerhouse on donorflex's suite of Tracker reports
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