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Rachael Nicholas, Helpdesk Analyst

I’ve been with donorflex now since…

... 2011, though that doesn’t count the time I spent as the cleaner!

My donorflex role…

I’m on the front-line delivering support to clients, although I do a bit of everything, from managing donorflex’s social media, to product-testing. My main skill, and one that makes me very proud, is my expert handling of the tea round.

Next time we chat, ask me about…

Poetry. Or bad television.

Next time we chat, don’t get me started on…

... people who think they’re too good for pop music. And bacon: it’s disgusting and must be stopped.

Here’s something you didn’t know…

I won an Eric Gregory award (for poetry) in 2012. I’m still waiting for them to realise they sent the letter to the wrong person.