November 20, 2020 - by Mark Higgitt
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When lockdown turned life upside down, more than a year ago, the first donorflex casualties were our season of Regional User Group roadshows, the big highlight of our year on the road.
As we all sharpened new online skills and turned face-to-face gatherings into virtual meetings, we promised to fill the gap with an alternative tuned to the times because, after all, your dependence on great data-management has rarely been greater.
So, while RUGs continue to take an enforced rest, we kicked off a season of online Keeping in Touch sessions! And what a success theyve been. Heres what we mean
Every fortnight since December, weve been taking to Zoom for a two-hour chin-wag hosted by Jo Davies and Steve Mason, with Patrick ODonnell and Paul Hilliard in support.
The sessions draw inspiration from that traditional point in a RUG roadshow when we throw the floor open to you. Any topic goes donorflex, data, general topics of mutual interest, trends, successes, challenges, concerns.
In the first wave of events, every fourth KIT session was dedicated to the donorflex Lottery and Raffle modules, hosted by Patrick and Paul, so that users who have that very focussed relationship with us and the system will have ample opportunity to take part too.
In the additional KIT sessions, which run until the end of July, every third KIT is focused on a specific topic, with the Legacy and JustGiving modules featuring too, as well as our Insight analysis tool.
The evidence of the opening round of KITs is that theyve been a huge hit with attendees, whether theyre confident enough to play a leading part in each gathering, or keen to absorb the conversation of more experienced users and build confidence of their own.
And the best thing is this theyre free!
In order to rekindle that essential RUG feel and balance, this is how theyre running .
at 10am on Wednesday, December 2, with the remainder of the schedule from now until the end of July looking like this, including a special session showcasing donorflex Go:
If you want to flag up the topic that interests you ahead of the KIT session, please include those details in the Notes area of your booking form and also send consultants an email.
Talking of the booking form, to reserve a KIT seat, head straight for the donorflex events booking website (up there, on the right-hand side of the main menu) and claim your place.
Remember, the first part of the booking form requests the details of the person administrating the booking. If youre both the booker and the delegate, please make sure you repeat your details after clicking the Add delegate button. If you dont, we cant assume the name of the delegate and you could miss out.
And dont forget, the bookings site requires the login credentials belonging to your donorflex Liaison Manager (DLM).
Kemp Hospices Fundraising Database Officer, Katie Willington, says the first KIT on Wednesday, December 2, "felt like a comfort blanket. Being able to sit down for a coffee with other people, while working from home, was great. Its even better that each call gives me more confidence when using the database".
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