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#DFXRUG19 season off to a flyer across the UK

April 4, 2019 - by Hannah Todd

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Last modified on April 26, 2019

Regional roadshows hit a positive half-way point

This spring’s season of donorflex Regional User Group roadshows has quickly hit the half-way mark.

The feedback so far has been reassuringly positive, with an agenda that has proved very popular thanks to the input we requested from delegates, region by region.

But there’s still time for delegates at the remaining roadshows to influence the way each event pans out.

Here’s an important reminder….

We’ve inked in the important topics of Consent & Preferences, and future donorflex development, for two of the four sessions.

We’ve already been asked to cover some specific topics in the other two workshop sessions. But you’re helping to shape the rest.

We’ve asked delegates to let us know, region by region, what you want to see on the agenda at each RUG. We’ve been impressed by the response, if not completely surprised by the favourites emerging.

You’ll read about those in a moment. But, first, let’s tell you about...

Dates, places and costs

  • Tuesday, May 7: Midlands (midlands arts centre, Edgbaston, Birmingham)
  • Thursday, May 9: South-West and Wales (BAWA Health and Leisure, Filton, Bristol)
  • Wednesday, May 15: East (Arthur Rank House Hospice, Cambridge)
  • Thursday, May 16: South-East (Sandown Park, Esher)
  • Thursday, May 23: Scotland (Doubletree by Hilton Hotel, Glasgow)
  • Wednesday, June 5: North-West (Willowbrook Hospice, St Helens)
  • Tuesday, June 11: North-East 1 (The Mirfield Centre, Mirfield)
  • Wednesday, June 12: North-East 2 (Redworth Hall Hotel, Redworth, Newton Aycliffe)

As ever, our choice of venues has been made with cost, comfort and ease of access in mind.

The cost of a seat is £55 plus VAT.

The agenda... you decide

Before we ask you to add your voice to the suggestions for two of the sessions, here’s how delegates have voted so far, region by region:

  • Midlands: 1. Communications 2. Imports 3. Insight 4. Coding and Data Policy 5. Bulk update tools (with Campaigns, and Gift Aid next up)
  • South-West & Wales: It couldn’t be closer, with Coding and Data Policy / Enquiries and data extraction / Insight / JustGiving / Lottery / Volunteer management all equally popular
  • East: 1. Communications (way ahead of the rest) 2. Bulk update tools / Coding and Data Policy / Datastream / Enquiries and data extraction / Events and Event enquiries / Insight / JustGiving / Lottery / Raffle (all equally popular)
  • South-East: 1. JustGiving 2. Imports 3. Bulk update tools 4. Campaigns 5. Datastream 6. Enquiries and data extraction (with Coding and Data Policy, and Dashboards close behind)
  • Scotland: It’s a three-way tie between Bulk update tools, Enquiries and data extraction, and Rapid Data Entry
  • North-West: 1. Enquiries and data extraction 2. Dashboards 3. Gift Aid (with JustGiving / Campaigns / Communications / Imports / Raffle equally popular)
  • North-East 1: 1. Enquiries and data extraction 2. Communications 3. Campaigns 4. Imports (with Alerts, and Dashboards the next most requested)
  • North-East 2: A four-way tie, at present, between Dashboards / Enquiries and data extraction / Insight / Rapid Data Entry

A click of this RUG 2019 agenda link will open an email message with the subject line already inserted. 

What we need you to do first is give us your details:

  • Name:
  • Organisation:
  • Job title:
  • Our ref: Please quote the number that you’ll find in the footer of the email that brought you this RUG update

Then look at the following topics and tell us your top five choices, in order of preference. Please note, we want to see one reply per organisation, so please pool your thoughts, if appropriate:

  • Communications
  • Campaigns
  • Direct Debit
  • Gift Aid
  • Rapid Data Entry
  • JustGiving
  • Lottery
  • Raffle
  • Alerts
  • Imports
  • Datastream
  • Enquiries and data extraction
  • Bulk update tools
  • Coding and Data Policy
  • Dashboards
  • Insight
  • Security
  • My other preferred module or topic is:

If you don’t see your preferred module or topic in the list, simply add it in the appropriate place at the foot of the email.

The agenda: How the day will unfold

• 9:00am: Delegate registration / Refreshments
• 9.45am: Welcome / Housekeeping
• 10.00am: Consent & Preferences management
• 11.15am: Refreshments
• 11.30am: You decide! We’ll cover the topics that have emerged as priorities for your region
• 12.45pm: Munch and mingle
• 1.30pm: You decide again! More of the topics that have emerged as priorities for your region
• 2.30pm: Refreshments
• 2.45pm: The donorflex roadmap: Your chance to contribute to the next phase of donorflex development
• 3.45pm: Q&A
• 4.15pm: Carriages

How to book

Ask your donorflex Liaison Manager (DLM) – the colleague whose login credentials give access to areas of the donorflex website that are off-limits to most – to click the Bookings button, on the right of the main menu, and choose the venue.

It’s worth remembering a couple of things.

Firstly, the immediate fields of the booking form are for the details of the person who’ll be our point of contact for the booking.

If that person is also a delegate, which isn’t always the case, we need those details to be repeated after you’ve clicked the blue ’New delegate’ button. It’s also worth clicking the ’Update’ booking button just the once, after you’ve completed your registration. If you click it after each delegate has been detailed, you and we will receive multiple email confirmations.

Secondly, if you need to replace a delegate with another colleague, please click the ’Yes’ radio button in the ’Cancelled?’ area, then and click ’New’ delegate to add the replacement.

Why? Well, if you simply over-write one delegate’s details with another, we won’t know that you’ve done so. That’s particularly critical if dietary or access needs are important.

That’s it! We look forward to finishing a great RUG season as it’s started.


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