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Get ready! donorflex 12.0 will bring you even more

July 29, 2022 - by Hannah Todd

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Last modified on July 29, 2022


We know how important it is for you to trust functionality that’s equal to your energy and ideas, so we’re delighted to announce that donorflex 12.0 is almost here.

For almost 35 years, our mission to keep improving donorflex continues, so we’ve brought developments forward to light up your donorflex working days.

And you don’t have to wait long to see what we mean.


Tuesday, October 18, is the date for your diary. That’s when our special one-day, in-person donorflex 12.0 revealed event will take place at the Edgbaston Park Hotel & Conference Centre, in Birmingham – your first chance to see donorflex 12.0’s new feature in person and in depth.


You can have a taste of what’s heading your way by clicking to view the video.

In a nutshell, this is what’s coming:

  • Anonymisation tool
  • Bulk operation emails using Outlook
  • Pledges module - new functionality
  • ADDACS functionality
  • New reporting wizard
  • All-new Reports gallery
  • Saving and loading filters
  • Regular Giving soft credits
  • Gift Aid improvements
  • ... and so much more!




We’ve chosen Edgbaston Park Hotel & Conference Centre very carefully. Here’s why:

  • Location: Edgbaston Park Road, Edgbaston B15 2RS – close to the A38 Bristol Road in the heart of the University of Birmingham campus, of which it’s part (click the link above to start planning your journey)
  • Transport: The venue’s a five-minute walk from University station, which is only seven minutes from Grand Central (New Street) on the Cross-City line
  • Parking: It’s free and just a two-minute walk away – and there are first-come, first-served electric charging points directly outside the hotel
  • Accommodation: If you need to stay overnight, we’d encourage you to make your booking as soon as you can. Call the hotel direct on 0121 414 8888 and mention that you’re part of the donorflex event (they’ll do their best to cluster event attendees together)
  • Prestige: The hotel was the base for the England, Wales and Jamaica teams at the Commonwealth Games. When you step inside, you’ll see why
  • History: Here’s what we love! The hotel is a charity with an ethos to match. All profits are invested in medical research. Indeed, the University’s always been at the forefront of research that’s had a worldwide impact. Ten of their alumni and staff have been recognised with Nobel Prizes for achievements like revealing the structure of DNA, to developing new treatments for heart disease and cancer.


This is a fresh start for all of us, in terms of a face-to-face donorflex event. So we’ve kept the cost of a place at the same rate we had planned for the Regional User Group roadshows that had to be cancelled in the first lockdown, back in 2020. That’s £66.00 including VAT per delegate.

We think that’s exceptional value, and we hope you feel the same way.


Booking forms are now open. Ask your donorflex Liaison manager (DLM) to click on the main menu’s Bookings button to put yourself one step from securing your places. Why the DLM? That’s because he or she has the login credentials to access this password-protected part of the system.

We can’t wait to see you!

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Hospice Lotteries Association
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