Share this page.
Select your desired platform below...
Search this website
Enter your search query below...
Log in
We work closely with....

They're important to our work and yours too

Having the best sector connections, and making the most of what they bring to the mix, is a high priority for us. Every encounter feeds in to our support service and product development. Want to find out more?

We work closely with....

Protected against cyber-attack

cyber-essentials-logoCare Data Systems is Cyber Essentials-certified as part of our commitment to protecting the organisation against a range of the most common cyber-attacks.

Those attacks come in many shapes and sizes, but the vast majority are very basic in nature, carried out by relatively unskilled individuals.

The Government-backed Cyber Essentials scheme describes them as the digital equivalent of “a thief trying your front door to see if it’s unlocked”. 

Certification gives us peace of mind that our defences will protect against the vast majority of common cyber-attacks simply because these attacks are looking for targets that don’t have the Cyber Essentials technical controls in place.

We are defended against…

  • Hacking — exploiting known vulnerabilities in internet-connected devices, using widely available tools and techniques
  • Phishing — and other ways of tricking users into installing or executing a malicious application
  • Password guessing — manual or automated attempts to log on from the internet, by guessing passwords

Our IT, protected…

The Cyber Essentials scheme helps organisations to protect the confidentiality, integrity and availability of data stored on devices which connect to the Internet. Such as:

  • Desktop and laptop PCs
  • Tablets and smartphones
  • All types of server and networking equipment

The Care Data Systems certificate number is 3542744117495705.

Want to know more?

The National Cyber Security Centre’s Cyber Essentials website is a wealth of insight and information about how organisations can protect their systems.

AFD points you in the right direction

afd-logoIf you want your donorflex database to reward you, day after day, then good quality data is the key. It’s a fact you’ll always hear us repeating.

Accurate addresses are vital to effective, professional communications with your supporters. Without them, you’ll struggle to:

  • Make appropriate contact with them
  • Identify when you might be about to create a duplicate record
  • Analyse your rich data resource based upon geographical criteria

The correct information isn’t always available to you, so it’s essential that your data-entry staff are given the tools to do this efficiently. donorflex integration with AFD post coding software ensures that you can achieve this.

What does AFD software do?

With a small amount of information, a product like AFD enables you to create and maintain better quality records, allowing your staff to be more productive and giving your organisation a more professional image.

Whether you’re delivering goods, services, information, appeals or people, accurate address data could mean the difference between success and failure. What’s more, it can ease the task of analysis and avoid the risk of problems caused by poor address data.

Rapid address entry, complex address cleansing, tracing supporters, validating bank, account and card details? AFD has vast experience and a wide range of solutions being put to work daily alongside other software in more than 7,000 organisations.

"We’re committed to providing excellent, affordable addressing software to small and large users alike," says group managing director David Dorricott. "AFD Postcode products offer a unique combination of more data, faster searching, greater functionality and lower cost."

Want to know more?

All AFD software contains fresh data licensed through direct relationships with Royal Mail, BACS (UK Bank Data), Bartholomew (maps), United States Postal Service and other selected suppliers of telephone, residential and business data.

As a result, users can rely upon having access to complete, properly-licensed, regularly updated address and contact data.

A core AFD strength is providing developers with the right tools for a fast and accomplished integration. Solutions are available for both Windows and Unix and for integration in a wide variety of market-leading IT contexts including XML, SQL, Oracle, SAP, Sage and Siebel.

How can AFD make your organisation more efficient?

Why not give Steve Mason a call on 0212 458 7887. He’ll be happy to discuss the options.

For more information take a look at the AFD website.

HLA helps each other to succeed

HLA-logo-head2The development of the donorflex Lottery module has run hand-in-hand with our ever-closer links with the Hospice Lotteries Association.

Alongside the Lotteries Council, the HLA is the prime mover in providing a two-way information route for lottery operations in the hospice sector.

The HLA’s mission is to facilitate help and support for hospice lottery managers by the sharing of mutual experience and ideas.

It also represents and promotes members’ interests in the broader spectrum of society lotteries overall.

To achieve this, the organisation has three meetings a year, in addition to the annual conference where new ideas and experiences are discussed, where new technology is presented and demonstrated, and where the impact of latest legislation is considered.

A warm, friendly and open approach means that members not only receive valuable information on what their colleagues might have tried, but they also benefit personally from the regular fellowship with other managers.

Three regional meetings take place in northern, central and southern England, within a reasonable distance of most UK hospices.

HLA annual conference

The annual conference – which has been sponsored by donorflex Lottery since 2010 – is usually in the central Midlands area, with the aim of allowing most members to easily attend at least two of the four set-piece events every year.

The HLA’s seven directors include four elected officers – the chairman, vice-chairman, secretary and treasurer – and a number of association members are also members of the Lotteries Council, which meets quarterly.

That link enables the association to be kept up-to-date with the latest issues relating to society lotteries in general and the latest legislative changes.

For more information, visit the Hospice Lotteries Association website.

HMRC: We deal with the experts

hmrc-logodonorflex works closely with HMRC’s charity experts to make sure that the software we develop and support is fit for purpose.

Every donorflex User Conference includes an HMRC session, which enables users to speak directly to the experts, as well as pose questions to donorflex client development consultants.

It’s a relationship we’ve enjoyed for many years, and one that promises to continue providing great returns for our clients for many years to come.

The HMRC website is the perfect place for charity organisations to start their search for insight.

It’s dedicated to helping charities pay and reclaim the right tax, and helping donors make tax-efficient donations. Here’s a flavour of what it offers:

  • Tax guidance for charities
  • Tax guidance for Community Amateur Sports Clubs
  • Gift Aid scheme for charities and Community Amateur Sports Clubs
  • The Gift Aid Small Donations Scheme
  • Charities Online: making your Gift Aid repayments quicker and easier
  • VAT guidance for charities and not-for-profit organisations

It’s an invaluable resource for every charity in the country.

Want to know more?

To find out more, please visit the HMRC website.

IoF: Commitment to excellence

iof-logodonorflex is delighted to be a Corporate Member of the Chartered Institute of Fundraising, as well as a leading member of its Suppliers Forum, which meets quarterly to discuss a wide range of issues. 

It’s a measure of our continuing commitment to the voluntary sector and the principles of best fundraising practice for which the IoF stands. Here’s why we think the Institute is important...

Strong heritage, important future

Much has changed since the IoF was founded, in 1983, by a committed group of fundraisers getting together to tackle fundraising issues. But the founding ethos remains at the heart of what the organisation does – coming together to face the challenges fundraisers meet.

More than 6,000 individual fundraisers and 600 organisations are supported by the IoF in the exceptional work that they do in raising more than £10bn a year. The Institute’s training, events and advice are also available to non-members, helping them to support best practice across the entire not-for-profit sector.

First and foremost though, as a member-led body, the IOF remains the professional membership body for UK fundraisers – with a primary role in developing, supporting and representing fundraisers.

The IoF philosophy

The Institute takes an active leadership role for fundraisers at the forefront in thinking, supporting innovation and, where necessary, challenging the status quo. Its members believe in the need to help shape the wider giving agenda, working with Government and other partners to find ways to increase giving throughout society.

In doing so, it continues to reach out and engage with everyone involved in fundraising – whether as paid fundraisers, volunteers, trustees or chief executives.

Want to know more?

For more information, visit the Chartered Institute of Fundraising website.

JustGiving: It just makes sense!

JustGiving-logoCreating the functionality that makes our clients’ day-to-day tasks easier, more efficient and much, much more productive donorflex very often depends upon us working closely with organisations that have become bywords for all the great things about the not-for-profit sector.

Our collaboration with JustGiving is a perfect example of just that. We know how important JustGiving’s service is to our clients, so it’s our aim to keep the link between the two systems as seamless as possible and bring a smile to our users’ faces.

It started with a simple vision

JustGiving was started in early 2001 by Zarine Kharas and Anne-Marie Huby because they wanted to use the power of the internet to enable people to raise far more for charities, easily and cost-effectively.

They created the UK’s first online fundraising business:

  • Charities have raised more through JustGiving than any other site, some £3.56bn in all since 2001 worldwide
  • Eighty-five per cent of British postcodes have connected with a charity or good cause on JustGiving
  • More charities use JustGiving than any other fundraising service
  • 12,000 charities have benefited and, in a typical month, around 220 new ones join up
  • Every month, 42,000 people create a new fundraising page on JustGiving

It’s not hard to see how, over the past 11 years, JustGiving has changed the face of charitable giving in the UK.

Want to know more?

If you’d like to explore further, check out the JustGiving website.

Lotteries Council there to serve others

lc_logoThe Lotteries Council is a key part of the lives of organisations or individual with a legitimate interest in society lotteries who believe that it’s in all their interests to present a strong and unified voice for lottery fundraising.

Members are drawn from charities, societies, lottery professionals and suppliers to the industry, including donorflex.

The Council was formed more than 30 years ago by volunteers with a passion for lottery fundraising.

Today, it continues to operate almost entirely on voluntary contributions from individuals working in the industry.

There to serve others

The ethos of service to others remains a key component in the way the organisation works. The activities of members include:

  • Draws
  • Raffles
  • Sweepstakes
  • Scratch cards
  • Door-to-door collections
  • Internet

Over the years, the council has proved to be a highly effective forum for technical knowledge, legal guidance and practical advice for all its members, which today numbers 170.

Want to join the Council?

Information and expertise is shared through bulletins, the Lotteries Council website, regular regional meetings and at an annual conference.

Membership for a full year currently ranges between £50 and £175, representing real value for the access it gives to such a wide range of benefits and in-depth knowledge.

Want to know more?

For more details, please visit the Lotteries Council website.



HIGN: Championing hospice fundraisers

Hospice Income Generation Network Platinum Partner logo 2022The donorflex team has enjoyed a long and mutually fruitful relationship with the Hospice Income Generation Network (formerly the National Association of Hospice Fundraisers), which is one of the key organisations for those whose lives are devoted to raising cash for and awareness of hospices in the UK.

In fact, donorflex sits alongside Majestic Publications, Vintage Cash Cow, and Ruddocks as one of HIGN’s four Platinum partners.

The organisation was formed in 1992 after many years of informal meetings between hospice fundraisers. Its main aim is to serve the following main objectives:

  • To support the work of hospices
  • To advance the education and training of fundraisers within the hospice movement
  • To maintain and improve professional standards of fundraising

By fulfilling these objectives, the network aims to enhance the role of the individual fundraiser within the hospice movement, improving standards and efficiency so that income is raised and publicity developed.

Members of HIGN are offered:

  • Regular meetings with fellow fundraisers
  • An annual conference
  • Subsidised training courses

It’s a service that’s stood the test of some ever-changing times.

Want to know more?

For more information, visit the HIGN website.

Chaffinch: Paper to digital

Chaffinch Document-logoYou know the feeling when the taxman knocks, politely asking to see the paperwork underpinning your last Gift Aid claim.

For the best-organised charities, as well as those whose Gift Aid filing comes in the shape of box after box of certificates sitting on dusty shelves, it’s a moment to take a breath and hope your system stands up to scrutiny.

The last thing you want is to have to repay any of your much-needed Gift Aid income. If you want peace of mind, then donorflex has the solution for you.

donorflex works with Chaffinch Document, a specialist data scanning company that provides deliver dynamic, cost-effective and flexible scanning and digitisation service, including secure and compliant Gift Aid and membership scanning solutions.

In short, Chaffinch provides you with a straightforward electronic retrieval method that’s very simple to use via the routines we’ve developed to control the processing of your data. Your paper forms are received, categorised, scanned and indexed using smart ICR-solutions and then imported back into your system.

Want to make you charity’s life easier?

If you haven’t yet logged in to My donorflex / Downloads, please do so now and you’ll find further information about document scanning for charities.

Want to find out more?

For more information, please visit the Chaffinch Document website.

Trusted by companies and organisations

We work with the key drivers of the UK charity sector.

Data Access Europe
Institute of Fundraising Corporate Supporter
Hospice Income Generation Network
Hospice Lotteries Association
National Lotteries Council